Development draft — for sandbox orders only. Business approval and final trading details are required before live use.

To request cancellation or report a faulty item, email sales@rsimports.uk with your order number. For eligible consumer distance purchases, notify us within 14 days after receiving the goods if you wish to cancel, then return them within the applicable return period. Standard outbound delivery is refunded where required by law. Faulty or misdescribed goods retain their statutory remedies.

Return arrangements, return costs, any lawful exceptions for bespoke products, and the returns address must be confirmed before live trading. Do not send goods to an unconfirmed address.